Privacy Policy

Learn how PromptCrew collects, uses, and protects your personal information.

Privacy Policy

Effective Date: January 1, 2026

PromptCrew ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, products, and services (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide

  • Account registration details (name, email address, password).
  • Business contact details (company name, role, billing information).
  • Content you submit (support requests, feedback, or uploaded data).

b. Information We Collect Automatically

  • Log and usage data (IP address, browser type, operating system, pages visited).
  • Cookies and similar technologies to remember preferences and analyze traffic.
  • Device information, such as hardware model and unique identifiers.

c. Information from Third Parties

  • Integrations (e.g., CRM, calendar, or communication platforms you connect).
  • Publicly available information, such as professional profiles.

2. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our Services.
  • Process transactions and manage accounts.
  • Respond to inquiries, provide support, and communicate with you.
  • Send marketing, product updates, and security alerts (you can opt out anytime).
  • Monitor performance, detect misuse, and ensure security.
  • Comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We may share information in these cases:

  • Service Providers: With trusted vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
  • Business Transfers: As part of a merger, acquisition, or sale of assets.
  • Legal Reasons: If required by law or to protect rights, safety, or security.
  • With Consent: When you authorize us to share information with third parties.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember settings and preferences.
  • Analyze traffic and site performance.
  • Support marketing and advertising.

You can manage cookie preferences in your browser settings.

5. Data Retention

We keep personal information for as long as necessary to provide Services, comply with legal obligations, or resolve disputes. When no longer needed, we securely delete or anonymize data.

6. Security

We use administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Restrict or object to certain processing.
  • Receive a copy of your information in a portable format.
  • Opt out of marketing communications at any time.

To exercise these rights, contact us at support@promptcrew.io.

8. International Users

If you access our Services from outside the United States, note that your information may be transferred to and processed in countries with different data protection laws.

9. Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new "Effective Date." If changes are material, we will provide additional notice.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

PromptCrew

Email: support@promptcrew.io